Victoria L. Ortega, MBA, Board Member

Board of Directors

Victoria has a passion to positively influence, engage, and motivate others. She began her Federal career with U.S. Customs and Border Protection (CBP) in 2009 as a student in the Student Educational Employment Program. She works for CBP’s Office of Human Resources Management Processing and Servicing Center where she serves as an Administrative Officer. Victoria is a highly qualified Human Resources professional providing support in multiple areas of internal operations. She is a subject matter expert in creating strategic options for new Human Resources programs/training and career development. She is detail-oriented and a team player with great analytical, administrative, planning and organizational skills. Victoria is confident in managing various programs and is a capable and reliable leader.

She has a Master of Business Administration in Management from Indiana Wesleyan University and an undergraduate degree in Merchandise and Marketing from Indiana University. She has received recognition and numerous acknowledgments for her work in Human Resources and has served on various work groups for process improvements, career development and training, employee engagement, and new employee orientation programs. Victoria is a native of Indianapolis, Indiana and enjoys spending time with her family, friends, traveling, and serving at her church. All in all, she believes in simplicity by focusing on what’s important to ensure a desirable outcome.

One quote she lives by, “Leaders must be close enough to relate to others, but far enough ahead to motivate them.”- John C. Maxwell